Carnabys Jewellery Services

Custom Design Services

Carnabys will be honoured to bring your creation to life.  From classic to contemporary, our skilled craftsman will complete your one-of-a-kind piece.  You will be part of the entire creation process from the diamond stage to the design phase allowing for a truly personal service experience.

CAD Technology

We are able to produce any custom design with our professional team of CAD technicians and artisians. Carnabys also offers our proprietary Carnabys Dream Engine Software to interactively create the Ring of your dreams virtually. With real-time estimating and changes on the fly. We offer the Freedom to Create!

Jewelry Repair

Be sure to inspect your items promptly upon receipt for shipping errors or manufacturing defects. Defective merchandise must be reported within 10 business days of receipt Accidents happen. If you damage your jewellery in any way after the item has been in your possession for more than 15 days from the date of delivery, we can repair it for you! We offer excellent repairs at competitive industry prices.

Re-Sizing

30-Day Free Resizing

All engagement rings and wedding bands may be resized once for free within the first 30 days of purchase. To have your item resized free-of-charge, please contact us here or by phone. There are no returns on custom created engagement rings.

FREE Cleaning

Bring your jewellery to our store and we will give it a quick sonic clean for Free. If your jewellery requires further polish and deep clean your jewellery we have the equipment and expert jewellers to make your piece shine and sparkle again. Our friendly staff will also suggest proper care of your jewellery and collections.