Product Care

Basic Care

  • Protect your jewellery from scratches, sharp blows, harsh chemicals, extreme temperatures, and sunlight.
  • Put your jewellery on after cleaning (Carnabys Organic Jewellery Cleaner), washing and applying any makeup, hair spray, or perfume.  A good rule of thumb is that jewellery should be the last thing to put on when getting dressed and the first thing to take off when you get home.
  • For a lifetime of shine, treat all Carnabys jewellery like the fine jewellery that it is and use Carnabys Organic Jewellery Cleaner.

Cleaning Tips

Basic Cleaning

Cleaning your jewellery with a soft micro-fiber cloth after use is the simplest way to keep your jewellery sparkling.  You can even dampen the cloth with a little warm water before wiping the jewellery.  Do not use a silver polishing cloth, as it contains chemicals that can damage the rhodium plating.

Deep Cleaning

For removing skin oils and grime, use Carnabys Organic Jewellery cleaner or a non-moisturizing soap or mild dishwashing liquid. Soak the piece in a bowl of warm soapy water for about 5 to 10 minutes.  Using a soft-bristled toothbrush, a soft facial brush, or a cosmetic brush, gently scrub the jewellery and rinse it with clean water.  Finish by patting it dry with a soft microfibre cloth.


Carnabys does not recommend using any harsh compounds or polish on any of our pieces.   The harsh compounds in a silver polishing cloth can damage the brilliant rhodium plating of the jewellery.  Additionally, keep your pieces away from inks, hair sprays, perfumes, nail polish removers, and areas with chlorine, such as pools, hot tubs, and spas.

Seashell Pearls

Seashell Pearls are soft and delicate, and care should be taken to maintain their lustre and sheen.  Avoid wearing pearl rings and bracelets when performing manual tasks, to avoid scratching and scuffing the pearls.  Pearls are particularly subject to deterioration from contact with chemicals, so take great care to avoid contact with household cleaners, detergents, perfumes, lotions, cosmetics, chlorine, and hair products.


Store your jewellery in a dry place where it is not exposed to direct sunlight or to extreme temperature changes.  Store your pieces separately so that they cannot scratch each other.  We recommend keeping each piece in a separate plastic polybag whenever you are not wearing it.

When travelling, take extra precautions to protect your jewellery in a small pouch or jewellery bag so that it does not get scratched or jostled.