Carnabys Jewellery Services

Custom Design Services

We love building custom pieces, we want you to be fully satisfied with the final outcome.  We are entirely engaged with our clients during the entire process, from initial consultation to final product we will be in constant contact during each and every phase of the journey. From modern and classic to contemporary, our skilled craftsmen will artfully craft your one-of-a-kind piece to your exact specifications.





CAD Technology

Our professional team of CAD technicians and artisans enable us to produce truly custom designs.  In-house Carnabys also offers our proprietary Carnabys Dream Engine Software to interactively create the Ring of your dreams virtually. You can quickly and easily make changes and get estimates right online.  We offer the Freedom to Create!

Jewellery Repair

Be sure to inspect your items promptly upon receipt for shipping errors or manufacturing defects. Defective merchandise must be reported within 10 business days of receipt. In-store purchase, If you damage your jewellery in any way after the item has been in your possession for more than 30 business days from the date of delivery, we can repair it for you! We offer excellent repairs at competitive industry prices.


30-Day Free Resizing

Carnabys will resize your engagement ring and wedding bands at no cost once during the first 30 days following your purchase.  To have your item resized please contact us here or by call 416-792-4992. There are no returns on custom created engagement rings.


FREE Cleaning

You are welcome to bring your jewellery to our store for a quick complimentary sonic cleaning.  If your jewellery requires further polish and deep clean your jewellery we have the equipment and expert jewellers to make your piece shine and sparkle again. Our friendly staff will also suggest proper care of your jewellery.