• Testimonials

    Fantastic experience from start to finish. I worked with Julien on creating a custom engagement ring which was amazing, so much so that we've gone back to Carnabys for our wedding bands we will be picking up soon. The price was competitive and the estimates were as promised (no surprises with the final bill!). The craftsmanship was second to none. Julien took the time to walk through all of the options and provide examples and design insight. Highly recommend Carnabys (and Julien!) for any jewelry needs - they helped make our special day fantastic.

    Galen Howe
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    What an amazing experience working with Geoff and his team in Carnabys. I was looking for a custom made wedding band and I really had no idea what exactly I wanted. So I found a coat of arms picture(not ring picture just the symbol) on the internet, I showed it to them and they created something really unique and amazing which was exceeding my expectations! They showed me design of that ring so I wasn't blind in the process and whatever we needed to change we communicated and agreed upon. Short story but honestly it was really easy to work with them. I can only describe the process as a clear communication and understanding of my needs, passion in what they do and professionalism! Starting with their store, attitude and ending up with their custom and off the shelf jewelry and their packaging. I strongly recommend the place for everyone looking for something special, something meaningful, for work of art.

    Atanas Viyachki
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    I wanted to share my experience for the reason I would give it 10 stars if I could. I came casually strolling into carnabys looking to have a custom necklace made. From the first 10 minutes we had already come to a design I loved, and they knew what I would have liked without having to say anything. Throughout the process they were extremely patient with my indecisiveness and continued to modify the necklace based on what I had wanted. They have the patience that many people do not. They had texted me with updates as well which I very much appreciated. When I picked up the necklace It was everything i dreamed of +++ more. They did all of this while staying within my budget. No where else I would’ve gone.

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    My fiance got my engagement ring here and I couldn't be happier with the quality. We just went back this weekend to order our wedding bands too. Julien helped us and his customer service was exceptional, making sure we got exactly what we wanted. Would definitely recommend this place if you're looking for high quality custom jewelry.

    Maria L
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    I have had the best experience at Carnabys! I have a unique and custom ring from there Liberty Village location and I cannot speak more highly of the level of service. The staff are extremely professional, friendly, and very knowledgeable of their craft. They absolutely nailed the design of my ring! Already looking for my next distinctive piece here!

    Leanne B
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    Loved every aspect of this transaction. Ordering a custom piece was easy with no pressure, timeframe was efficient and quality of my designs still receive great compliments. The guys were a pleasure to work with. Can’t wait to indulge in some more classic pieces very soon!

    Shenaz Mohammed
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    Great Product & Great Service!!!
    Walked by the shop and saw a nice bracelet in the window. Thought it would be cool to get a "family" piece made with reference to my children and wife. Got to speak directly with the owner Geoff. Told him my ideas, he listened, gave me some great suggestions, showed me options and in the end i ended up with a better piece than i could have imagined. Followed through on everything he said and i couldn't be happier.

    Thanks again!!

    Victor Amorim
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    Visited the store multiple times, absolutely enjoy the attention to detail and overall experience. They continuously design and create fresh new styles. Currently working on new items with them, they truly understand my vision and have the skills to prove it.

    R Aaron Ellingson
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    Picked up a great chain from Carnabys, Design is unique so is the experience. They take time to understand your project and get the vibe right. Highly recommend it and the prices.

    David Henriquez
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    I had a custom ring made and loved the process. It was great to be part of designing the piece and it turned out exactly like I imagined. I cant wait to get started on my next custom project. Thanks to Geoff for making it so easy and fun!

    Jessica Cozzi
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    I went to Carnabys to get an anniversary ring made for my wife of 13 yrs (lucky # 13!). The team at Carnabys was terrific from start to finish. They worked with me to create a beautiful ring, that also fit my budget. I will definitely be back for future needs, and will recommend all friends and family to do the same!

    Milan Uzelac
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    Great overall experience - I visited Carnaby's to have my wedding and engagement rings sized. It is clear that Geoff and Co. truly care about their customers. They had the alterations in size done promptly, only requiring a week to do the full services on both rings. Both came back polished beautifully. We will keep Carnaby's in mind in the future for any of our needs. Thanks, Geoff, wish you all the best.

    Lauren Katz
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    Great staff, great service! I came to the jewellery store to get a necklace cleaned. Not only was the staff super friendly but they did an incredible job with my jewelry. I would definitely recommend their service. Thank you very much!

    Marye-Sophie Harcc-Boutin
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    Just picked up a custom diamond ring for my wife.... wow! She is going to be blown away. What a great experience working with Carnabys. From the design stage to delivery they have been professional, and incredible workmanship. They are my new jeweller and should be yours as well! Highly recommend these guys

    The heat gaming with Reese
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    Such a different experience of Jewelry, affordable and a team dedicated to your projects. Loved working with Carnabys!

    Weronika debicki
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    If you're looking for an engagement ring Carnabys is the place to go. Geoff helped me from start to finish, made sure I had all the information I needed and ultimately delivered above and beyond what I was expecting. I couldn't imagine having gone elsewhere to pick out a ring for my fiance and I would highly recommend taking a look at Carnabys if you're wanting that one of a kind ring for that special someone.

    Andrew Krelove
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    I had a bespoke pendent made by Geoff. I'm very happy!

    Mary Newman
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    I would highly recommend Carnaby's! I couldn't be happier with my engagement ring. It is EXACTLY what I wished for and even more beautiful than expected. Carnaby's was able to work with a one dimensional photo that I had once shared with my fiancé as inspiration. They truly made this a remarkable piece that I will cherish forever. We can't wait to meet with them to start working on the designs of our wedding bands.

    Brandy Slaght
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    Independent restaurant owner (MARIO Spina) was guided to this pace and was the best experience direction and decision I made with one of the hardest and most important things I ever bought. Engaging ring!!! And they hit a grand slam. Just ask Marisa Julia Majerovich. Check our ring out on her profile and just ask her. Perfecto.

    NĂ Roma Pizza Bar
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    I am very impressed with my experience working with Carnaby's to resize my engagement ring.

    Geoff was a pleasure to work with and provided excellent customer service.

    When sending my ring in for resizing there was a bit of a delay in receiving it back in the time I was originally promised. Having an emotional attachment to my ring, Geoff understood and empathized with my anxieties. Although he didn't have to, he did not charge me for my resizing and offered me a complimentary gift for the delay. He was in constant communication with me to inform me on the status of my ring. I was so blown away. Considering I had a negative experience in the past with another jewellery sizer, Carnaby's handled this situation the way I imagine customer service should be handled!

    My ring itself was sized perfectly (they used proper tools for measurement-not like the previously place I had been to!). My ring was also difficult to size due to its dainty shape, and I can't believe how well and comfortable it fits!

    My experience with Carnaby's was so great that I plan on booking mine and my fiancés wedding band consultation with them!

    Alicia DaSilva-Tomei
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    Geoff has been very professional to deal with and I would definitely recommend anyone in liberty village looking for jewelry to check this place out.

    DryShield Waterproofing Toronto
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    Great location, stylish and comfortable atmosphere. I definitely recommend this place...

    Marco Salvati