Can custom jewellery be exchanged?
As we create jewellery exclusively unique for you, we ensure in the process that you are fully satisfied every step of the way. If we do not offer exchange or refund on custom items, we certainly work with you to ensure that we can modify the item until you are fully happy with it. Diamonds selection comes either from our private collection or from one of our selected network to meet your requirements. Your stone purchase is a commitment that can not be revoked and therefore, non-exchangeable.